Privacy policy

This website is owned by Fire Knowledge Ltd. We are committed to protecting your privacy online. This website and our email communications are administered by Pavilion Publishing and Media Ltd, who are registered as a ‘data controller’ with the Information Commissioner’s Office (Registration Number Z8503469).

When you submit your details on this website, they are processed, stored and held by Pavilion Publishing and Media Ltd.

This website offers our users the option of registering to post product reviews, and access membership content where applicable. We (Fire Knowledge Ltd in association with Pavilion Publishing and Media Ltd) also offer visitors the opportunity to subscribe to emails and postal communication.

We undertake to treat any personal information (which means data from which you can be identified, including your name, address, email addresses and the like) that you provide to us or that we obtain from you, in accordance with this Privacy Policy and the provisions of the Data Protection Act of 1998, the General Data Protection Regulation (GDPR) (EU) 2016/679, and any amendment to them.

We may analyse the personal information supplied to understand the profile of our users, on an anonymous basis, in order to improve the services we offer. We will make every endeavour to ensure the security of the information you supply. We undertake not to use the personal information you supply to cross-reference with the usage you make of the website or the database.

We will only analyse search patterns and browsing patterns on an anonymous, aggregated basis. Users who register with us have a responsibility to ensure the security of their own username and password.

Users who have registered with us and/or requested email or postal communications can subsequently contact us to request the removal of their registration data from our databases. Fire Knowledge Ltd and Pavilion Publishing and Media Ltd value your privacy and confidentiality.

Following a purchase via the Pavilion website your details will be held electronically on the Pavilion Publishing and Media Ltd database and utilised by Pavilion to keep you informed about Fire Knowledge Ltd. events, publications and services. In the event of the sale or transfer of any of the assets or business of Fire Knowledge Ltd to a third party, and notwithstanding any other provision of these terms and conditions, Fire Knowledge Ltd reserves the right to the transfer to such third party any information of whatever nature obtained from users.

For more information about our cookie policy, please visit this page.